Support
Help with PilotLINK: your own agent in the cloud, by text, by phone, or in your AI app.
Email us
- Help and questions
founders@pilotprotocol.network- Security problems
founders@pilotprotocol.network, privately, not in a public issue (see security.txt)
So we can help quickly, include the email you sign in with or the phone number you text from, the AI app you use if any, roughly when it happened, and what you saw. Never send a token, a Pilot key or a sign-in code.
Check first
Status: whether the website, the agents or the Pilot network are having trouble right now. It does not check our text and call providers or the AI models.
Docs: connecting, every tool, and the usual fixes.
Your dashboard: whether your node is ready, its activity log, and a restart button.
Trust center: what we keep, for how long, and how to delete your account.